Privacy policy

Who we are

1. “We”, “us” or “our” means The Flow NV, with registered office at Veldkant 33 A, B-2550 Kontich and with company number BE 0676.562.330. We will be regarded as the data controller with respect to the personal data we collect in the context of your use of our website.
2. This privacy policy is solely intended to provide you with information regarding the processing of personal data in the context of our website. For our privacy practices regarding our services, we refer to the agreement you have concluded with us or to the contact person indicated below.
3. Our website, theflow.consulting, is owned by The Flow NV and is managed and hosted by RMDY NV, with registered office at Veldkant 33a, 2550 Kontich, with company number 0687.534.713. For further information, we refer to article 5 of this Privacy Policy.
4. Your privacy is important to us. That is why we have developed this privacy policy to provide you with more information regarding the collection, disclosure, transfer and use (“processing”) of the personal data you share with us, as well as to provide you with more information regarding your rights. We therefore ask you to read through this privacy policy.
5. If you have questions, comments or complaints regarding this Privacy Policy or the processing of your personal data, or if you wish to submit a request in accordance with article 4, please contact us in one of the following ways:
   1. By e-mail: to hello@theflow.consulting, for the attention of the Data Protection Officer;
   2. By post: to
      The Flow NV att. DPO
      Brusselsesteenweg 157C, B-9090 Melle

This Privacy Policy was last updated on 5 October 2022.

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How we use and collect your personal data

1. Personal data is defined as all information about an identified or identifiable natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.) that can be used to identify a natural person directly or indirectly.
2. The personal data we collect is collected for the following purposes:
   1. If you use the contact form on our website, we use your personal data in order to respond to your request, either by e-mail or by telephone. Your e-mail address will also be included in our database for sending our newsletter and providing information regarding events, seminars and the like.
   2. If you send us a spontaneous application, or if you respond to a vacancy, we may use your personal information to keep you informed regarding the status of your application, or we may retain your data for the purpose of building a recruitment reserve, since we are always looking for collaborations with people who want to boost their career or see an opportunity in another way.
   3. We process your personal data for the purpose of supporting the website and to improve your user experience. This purpose extends to monitoring the security, availability, (performance), capacity, and health of our website.
   4. We process your personal data to enforce or comply with the rights granted on the basis of the applicable legislation (such as establishing or defending against legal claims) where necessary. We may also use your personal data to fulfil our obligations under the applicable legislation.
3. We collect the following categories of personal data:
   1. Contact details: If you use the contact form, you will be asked to provide the following information: name, address, e-mail address, telephone number, and personal data you enter yourself in the free field (please do not enter any sensitive information, such as health information, information regarding criminal convictions, or bank account numbers) or other attachment(s) such as e.g. CVs. This is information provided directly by you.
   2. Usage information: We process personal data regarding your use of our website: IP address, device ID and type, referral source, language settings, browser type, operating system, geographical location, duration of the visit, page visited, or information regarding the timing, frequency and pattern of your visit. This information may be aggregated and may help us to gather useful information regarding the use of the website. In the event that such usage information is anonymised (and thus not traceable to you as a natural person), such information does not fall under this Privacy Policy. This information is collected automatically through your use of the website.
4. The legal basis for the use of your personal data is
   1. Contractual basis: the processing is necessary for the performance of the arrangements made in our agreement.
   2. Consent: We have obtained this unambiguous and explicit consent. You have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that took place before the withdrawal of your consent.
   3. Legitimate interest: the processing is necessary for the pursuit of legitimate interests, namely supporting our website and improving its user-friendliness.
5. Your personal data will only be used in accordance with the purposes as set out in article 2.2.

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Retention and deletion of your personal data

1. Your personal data will not be retained longer than necessary to serve a specific purpose and will be retained for a maximum of 1 year. Unless a longer period is necessary to achieve the purposes for which they were collected. In the case of a longer period, we will always ask for your consent.
2. By submitting your CV and/or other personal data via the contact form or by e-mail, you agree that your data will be retained and passed on to our affiliated companies with a view to finding an opportunity, suitable position or vacancy. This data will be retained for the maximum period as stipulated in the collaboration agreement concluded with you, or, if we are unable to find a suitable position for you, for a period of 5 years in order to potentially contact you in the context of our recruitment reserve, unless you object to this.
3. If you withdraw your consent or if you object to the processing of personal data, and such objection is upheld, we will delete your personal data. We will, however, retain the personal data necessary to respect your preference in the future.
4. We are, however, entitled to retain your personal data if this is necessary to comply with our legal obligations, to establish a legal claim or to defend ourselves against such a claim, or for evidentiary reasons.

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Your rights as an individual

1. This article contains an overview of your most important rights in accordance with the applicable data protection legislation. We have tried to summarise them for you in a clear and readable manner.
2. If you wish to exercise one of your rights, send us a written request in accordance with article 1 of this Privacy Policy. We will try to respond to your request without undue delay, but in any case within a period of one month after receipt of your request. If we are unable to respond within the aforementioned period of one month and wish to extend the period, or in case we will not act on your request, we will notify you of this.
3. Right of access
   1. In the event that we process your personal data, you have the right of access to your personal data, as well as to certain additional information as described in this Privacy Policy.
   2. You have the right to receive a copy from us of your personal data that we hold, provided that this does not adversely affect the rights and freedoms of others. The first copy will be provided to you free of charge, but we reserve the right to charge a reasonable fee when you request multiple copies.
4. Right to rectification
   1. If the personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct this information, or to ask us – taking into account the purposes of the processing – to complete it.
5. Right to erasure / right to be forgotten
   1. When one of the following cases applies, you have the right to obtain – without undue delay – the erasure of your personal data:
      1. The personal data is no longer needed for the purposes for which it was collected or otherwise processed;
      2. You withdraw the consent on which the processing is based, and there is no other legal basis for the processing of your personal data;
      3. Your personal data has been unlawfully processed;
      4. Erasure of your personal data is necessary to comply with EU law or Belgian law;
   2. There are certain exclusions to the right to erasure. These exclusions include where processing is necessary,
      1. For exercising the right of freedom of expression and information;
      2. For reasons of public interest in the area of public health;
      3. For archiving purposes in the public interest, or statistical purposes;
      4. For compliance with a legal obligation; or,
      5. For the establishment, exercise or substantiation of a legal claim.
6. Right to restriction of processing
   1. You have the right to obtain the restriction of the processing of your personal data (which means that the personal data may only be stored by us and only used for limited purposes), if one of the following elements applies:
      1. You contest the accuracy of the personal data, for a period that enables us to verify the accuracy of the personal data;
      2. The processing is unlawful and you object to the erasure of the personal data and request the restriction of its use instead;
      3. We no longer need your personal data for the processing purposes, but you need it for the establishment, exercise or substantiation of a legal claim; or,
      4. You have objected to the processing, pending the answer to the question of whether our legitimate grounds outweigh yours.
   2. In addition to our right to store your personal data, we may still process it, but only:
      1. With your consent;
      2. For the establishment, exercise or defence of a legal claim;
      3. To protect the rights of another natural or legal person; or,
      4. For reasons of public interest.
   3. Before we lift the restriction of the processing of your personal data, you will be informed.
7. Right to portability of your personal data / data portability.
   1. If the processing of your personal data is based on your consent, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format. This right does not apply, however, insofar as it would adversely affect the rights and freedoms of others.
   2. You also have the right to have your personal data transmitted directly by us to another company, if this is technically possible.
8. Right to object.
   1. You have the right at any time – for reasons relating to your specific situation – to object to the processing of your personal data, but only to the extent that the legal basis for the processing is that the processing is necessary for:
      1. The performance of a task carried out in the public interest or in the exercise of a task in the context of the exercise of official authority vested in us;
      2. The pursuit of our legitimate interests or those of a third party.
   2. If you object to the processing of your personal data, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing which override the interests or the fundamental rights and freedoms of you.
   3. When your personal data is processed for direct marketing purposes, regardless of whether it concerns initial or further processing, you have the right to object to this processing at any time and free of charge, including in the case of profiling insofar as it relates to direct marketing. If you make such an objection, we will stop processing your personal data for this purpose.
9. Right to lodge a complaint with a supervisory authority.
   1. If you believe that the processing of your personal data carried out by us is in breach of data protection legislation, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You can do this in the EU member state of your habitual residence, of the place where you work or of the place where the alleged infringement took place. In Belgium, you can lodge a complaint with the Data Protection Authority, Drukpersstraat 35, 1000 Brussels, contact(at)apd-gba.be.

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Disclosure of your personal data to third parties

1. To offer our website, we work with service providers to process and store your personal data. We use the following service providers:
   1. Hosting provider: RMDY NV, with registered office at Veldkant 33a, 2550 Kontich, with company number 0687.534.713.
2. If you are a client of ours, we may pass on your personal data to suppliers with whom we have contracted to offer you services. If you are a supplier of ours, we may pass on your personal data to our clients in order to contact you.
3. It may be that providing access to your data is necessary for legal purposes. In such a case, we will be obliged to comply with this. We may also disclose your personal data if this is necessary to protect the vital interests of another natural person.
4. We do not disclose personal data to third parties without this having been agreed beforehand. Our website uses social media plug-ins that make it possible to link you to our social media channels or that enable you to share content on your social media channels. These social media channels are Facebook, Instagram, LinkedIn, Twitter, Google+, Vimeo and Pinterest. If you click on such a link, it may be that the aforementioned social media partners collect personal data, such as personal data regarding your profile.
5. We are not responsible for how these social media partners use your personal data. In such a case, they will act as data controller. For your information, we list the relevant links below (these may, however, change from time to time):
   1. Facebook: http://facebook.com/about/privacy;
   2. Instagram: https://help.instagram.com/155833707900388;
   3. LinkedIn: http://linkedin.com/legal/privacy-policy;
   4. Twitter: http://twitter.com/privacy;
   5. Google+: https://www.google.com/intl/en/policies/privacy/;
   6. Vimeo: https://vimeo.com/privacy;

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Transfer of personal data

1. No transfer of personal data takes place outside the European Economic Area.
2. We ensure that a transfer of personal data to a third country will take place with due regard to the necessary safeguards.
3. You agree to the transfer of personal data to a third country.

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Cookies

Our website uses cookies. For further information we refer you to our cookie policy.

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Changes to the privacy policy

From time to time we may make changes to this privacy policy. The most recent version of the privacy policy can always be consulted on the website.